Inclusions and critical details
What's included
Your door-to-door transport comes with all taxes, fees, and insurance coverage built in.
Requirements
Standard quotes are based on vehicles that are in running condition, have no post-factory modifications, and offer at least five inches of ground clearance for safe open carrier transport.
Pickup timing
Your quote includes a three-day pickup window. Cend will notify you at least one business day before your scheduled pickup date. Need a guaranteed pickup date? Ask about this option when Cend connects with you about your quote.
100 lb. limit
For security, and to follow federal law, vehicles being transported cannot carry more than 100 pounds of personal items. If you need to stow a few things, keep them tucked safely out of sight in the trunk, glovebox, or hidden under a blanket.
Legal stuff and important information
Payment terms: After going through the steps to get your online estimate, Cend will be in touch within one business day to get a few more details and then send you a personalized quote. When you are ready to book, Cend will securely collect your payment details as you sign your quote. Cend will automatically charge the full quoted amount to your card three business days before your scheduled pickup.
Cancellation policy: If you need to cancel within 48 hours of your service date, up to 50% of your payment may be retained. For schedule changes made with less than one business day's notice, a service attempt fee will apply.
Terms and conditions: Available at Terms & Conditions.
Prohibited items
It is against the law, and not safe, for Cend to move anything flammable, explosive, or corrosive. If prohibited items are included in your shipment, all coverage protection will be void.
- Acids, adhesives, aerosols, alcohol or wine, ammonia, ammunition, anti-freeze, batteries, bleach, butane tanks, and car batteries
- Charcoal briquettes, chemicals, chemistry sets, cleaners, construction material, darkroom chemicals, disinfectants, fertilizer, fire extinguishers, firewood, fireworks, fuel, and gasoline
- Gun reloading supplies, hover boards, kerosene, lamp oil, lighter fluid, liquid cleaners, loaded guns, matches, motor oil, nail polish, and nail polish remover
- Paint thinner, paints, perishable items, pesticides, petroleum products, poisons, polishes, pool chemicals, pressurized containers, propane tanks, and scuba tanks
- Shellac, solvents, Sterno, varnishes, weed killer, welding gases, wood stains, and liquids that might freeze in transit
Propane, butane, and scuba tanks cannot travel with household goods, even if emptied or professionally purged. Liquids that could freeze in transit cannot be included, and Cend cannot take responsibility for damage caused by liquids.